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Package details: pkg:deb/debian/otrs2@0?distro=bullseye
purl pkg:deb/debian/otrs2@0?distro=bullseye
Vulnerabilities affecting this package (0)
Vulnerability Summary Fixed by
This package is not known to be affected by vulnerabilities.
Vulnerabilities fixed by this package (10)
Vulnerability Summary Aliases
VCID-1cad-s6nn-j7aw embedded prototype.js JavaScript hijacking CVE-2007-2383
VCID-2fxb-3haf-gket When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. CVE-2020-1778
VCID-4ab3-red7-x3aa An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on. CVE-2019-13457
VCID-8cwz-ccuj-tbb9 Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. CVE-2021-21435
VCID-9ga6-vsc2-jkdw BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions. CVE-2020-1775
VCID-sv2w-mb1n-1bfk Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. CVE-2020-1777
VCID-x8rr-csqf-3fa6 The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions. CVE-2020-1768
VCID-yc4t-z4jx-vkc9 An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753. CVE-2019-10065
VCID-yqad-95kf-1bcm An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items. CVE-2019-9753
VCID-zbpw-qryg-kyh3 The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors. CVE-2011-2385

Date Actor Action Vulnerability Source VulnerableCode Version
2026-04-16T13:08:11.611105+00:00 Debian Importer Fixing VCID-yqad-95kf-1bcm https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T12:55:30.419863+00:00 Debian Importer Fixing VCID-yc4t-z4jx-vkc9 https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T12:36:20.532734+00:00 Debian Importer Fixing VCID-x8rr-csqf-3fa6 https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T11:45:57.596572+00:00 Debian Importer Fixing VCID-4ab3-red7-x3aa https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T10:39:17.310647+00:00 Debian Importer Fixing VCID-zbpw-qryg-kyh3 https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T10:32:24.513617+00:00 Debian Importer Fixing VCID-8cwz-ccuj-tbb9 https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T10:12:01.623116+00:00 Debian Importer Fixing VCID-sv2w-mb1n-1bfk https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T09:49:50.953033+00:00 Debian Importer Fixing VCID-9ga6-vsc2-jkdw https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T09:25:53.944575+00:00 Debian Importer Fixing VCID-1cad-s6nn-j7aw https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-16T08:48:29.618736+00:00 Debian Importer Fixing VCID-2fxb-3haf-gket https://security-tracker.debian.org/tracker/data/json 38.4.0
2026-04-13T09:02:05.342982+00:00 Debian Importer Fixing VCID-yqad-95kf-1bcm https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T08:52:30.873101+00:00 Debian Importer Fixing VCID-yc4t-z4jx-vkc9 https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T08:38:07.792015+00:00 Debian Importer Fixing VCID-x8rr-csqf-3fa6 https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T08:01:23.773905+00:00 Debian Importer Fixing VCID-4ab3-red7-x3aa https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T07:12:15.707604+00:00 Debian Importer Fixing VCID-zbpw-qryg-kyh3 https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T07:06:56.714899+00:00 Debian Importer Fixing VCID-8cwz-ccuj-tbb9 https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T06:51:21.748236+00:00 Debian Importer Fixing VCID-sv2w-mb1n-1bfk https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-13T06:34:11.567515+00:00 Debian Importer Fixing VCID-9ga6-vsc2-jkdw https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-11T18:17:40.238589+00:00 Debian Importer Fixing VCID-1cad-s6nn-j7aw https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-11T17:55:06.438298+00:00 Debian Importer Fixing VCID-2fxb-3haf-gket https://security-tracker.debian.org/tracker/data/json 38.3.0
2026-04-03T07:49:16.072622+00:00 Debian Importer Fixing VCID-8cwz-ccuj-tbb9 https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:16.026519+00:00 Debian Importer Fixing VCID-2fxb-3haf-gket https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:16.005983+00:00 Debian Importer Fixing VCID-sv2w-mb1n-1bfk https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:15.963987+00:00 Debian Importer Fixing VCID-9ga6-vsc2-jkdw https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:15.812745+00:00 Debian Importer Fixing VCID-x8rr-csqf-3fa6 https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:15.666404+00:00 Debian Importer Fixing VCID-yqad-95kf-1bcm https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:15.511317+00:00 Debian Importer Fixing VCID-4ab3-red7-x3aa https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:15.362353+00:00 Debian Importer Fixing VCID-yc4t-z4jx-vkc9 https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:14.612309+00:00 Debian Importer Fixing VCID-zbpw-qryg-kyh3 https://security-tracker.debian.org/tracker/data/json 38.1.0
2026-04-03T07:49:13.897309+00:00 Debian Importer Fixing VCID-1cad-s6nn-j7aw https://security-tracker.debian.org/tracker/data/json 38.1.0