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| purl | pkg:deb/debian/otrs2@6.0.32-6?distro=bullseye |
| Vulnerability | Summary | Fixed by |
|---|---|---|
| This package is not known to be affected by vulnerabilities. | ||
| Vulnerability | Summary | Aliases |
|---|---|---|
| VCID-1cad-s6nn-j7aw | embedded prototype.js JavaScript hijacking |
CVE-2007-2383
|
| VCID-1rfw-hy3t-4fgd | Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.4.11 and 3.x before 3.0.10 allows remote authenticated administrators to read arbitrary files via unknown vectors. |
CVE-2011-2746
|
| VCID-23kg-6hy8-2kfb | security update |
CVE-2017-14635
|
| VCID-2fxb-3haf-gket | When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. |
CVE-2020-1778
|
| VCID-35gr-98mg-1yfe | Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 allow remote authenticated users to inject arbitrary web script or HTML via unspecified vectors. |
CVE-2010-2080
|
| VCID-3s9f-prpy-hbcx | Cross-site Scripting The jQuery library, which is included in rdoc, mishandles `jQuery.extend(true, {}, ...)` because of Object.prototype pollution. If an unsanitized source object contained an enumerable `__proto__` property, it could extend the native `Object.prototype.` |
CVE-2019-11358
GHSA-6c3j-c64m-qhgq |
| VCID-3vwj-r1ap-kuhr | otrs SOAP authentications allows to get remote access without valid SOAP user |
CVE-2008-1515
|
| VCID-47tp-xcrf-vkf4 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes. |
CVE-2019-12497
|
| VCID-4ab3-red7-x3aa | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on. |
CVE-2019-13457
|
| VCID-4b65-r8kc-xbcm | Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to inject arbitrary web script or HTML via unspecified vectors. |
CVE-2011-1518
|
| VCID-5618-53yg-8qh4 | Potential XSS vulnerability in jQuery ### Impact Passing HTML from untrusted sources - even after sanitizing it - to one of jQuery's DOM manipulation methods (i.e. `.html()`, `.append()`, and others) may execute untrusted code. ### Patches This problem is patched in jQuery 3.5.0. ### Workarounds To workaround the issue without upgrading, adding the following to your code: ```js jQuery.htmlPrefilter = function( html ) { return html; }; ``` You need to use at least jQuery 1.12/2.2 or newer to be able to apply this workaround. ### References https://blog.jquery.com/2020/04/10/jquery-3-5-0-released/ https://jquery.com/upgrade-guide/3.5/ ### For more information If you have any questions or comments about this advisory, search for a relevant issue in [the jQuery repo](https://github.com/jquery/jquery/issues). If you don't find an answer, open a new issue. |
CVE-2020-11022
GHSA-gxr4-xjj5-5px2 |
| VCID-57jx-quzh-fubc | Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. |
CVE-2021-21443
|
| VCID-59ez-3fcw-9ke1 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions. |
CVE-2019-18179
|
| VCID-5f4u-bk7e-fyb8 | security update |
CVE-2018-16587
|
| VCID-6jek-tqbt-rfhc | The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file. |
CVE-2008-7278
|
| VCID-6xvb-p7ds-97bw | Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to (1) AgentTicketMailbox or (2) CustomerTicketOverView. |
CVE-2008-7275
|
| VCID-78dd-x8vv-xbc5 | The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors. |
CVE-2008-7279
|
| VCID-79tb-zy1a-tqaf | When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions. |
CVE-2020-1776
|
| VCID-7jwd-q7gg-6baf | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. |
CVE-2018-17883
|
| VCID-8cwz-ccuj-tbb9 | Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. |
CVE-2021-21435
|
| VCID-9431-8f5f-rfct | DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. |
CVE-2021-21439
|
| VCID-95xu-bm4v-hfbj | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. |
CVE-2014-2553
|
| VCID-9aug-utyb-3fbg | An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user. |
CVE-2019-12746
|
| VCID-9fth-879g-a3fn | When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions. |
CVE-2020-1774
|
| VCID-9ga6-vsc2-jkdw | BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions. |
CVE-2020-1775
|
| VCID-9v46-tmyq-f7bb | An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets. |
CVE-2018-10198
|
| VCID-9vrg-8wae-93ec | The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file. |
CVE-2009-5057
|
| VCID-a286-32jj-eubk | Regular Expression Denial of Service in jquery-validation The GitHub Security Lab team has identified potential security vulnerabilities in jquery.validation. The project contains one or more regular expressions that are vulnerable to ReDoS (Regular Expression Denial of Service) This issue was discovered and reported by GitHub team member @erik-krogh (Erik Krogh Kristensen). |
CVE-2021-21252
GHSA-jxwx-85vp-gvwm |
| VCID-az3g-bkpz-jyfs | Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element. |
CVE-2012-2582
|
| VCID-c8cb-aar4-qqhm | The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client. |
CVE-2010-4766
|
| VCID-ced2-4qvr-2yge | Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets. |
CVE-2008-7277
|
| VCID-cjbr-pbsr-xuaw | Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket. |
CVE-2010-4760
|
| VCID-cvxb-rw2p-vuab | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags. |
CVE-2012-4600
|
| VCID-cvxp-ctj9-guej | Potential XSS vulnerability in jQuery ### Impact Passing HTML containing `<option>` elements from untrusted sources - even after sanitizing them - to one of jQuery's DOM manipulation methods (i.e. `.html()`, `.append()`, and others) may execute untrusted code. ### Patches This problem is patched in jQuery 3.5.0. ### Workarounds To workaround this issue without upgrading, use [DOMPurify](https://github.com/cure53/DOMPurify) with its `SAFE_FOR_JQUERY` option to sanitize the HTML string before passing it to a jQuery method. ### References https://blog.jquery.com/2020/04/10/jquery-3-5-0-released/ ### For more information If you have any questions or comments about this advisory, search for a relevant issue in [the jQuery repo](https://github.com/jquery/jquery/issues). If you don't find an answer, open a new issue. |
CVE-2020-11023
GHSA-jpcq-cgw6-v4j6 |
| VCID-cwxd-pja8-g3a2 | several |
CVE-2014-1471
|
| VCID-cyn6-w9ue-1fdv | In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
CVE-2020-1769
|
| VCID-d4t9-s9ws-uugb | An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions. |
CVE-2020-1773
|
| VCID-dbgf-5hx5-y3f4 | Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets. |
CVE-2010-4765
|
| VCID-dqpp-t4x2-afa9 | installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen. |
CVE-2010-4758
|
| VCID-dr9z-69dm-akb9 | Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search. |
CVE-2010-4759
|
| VCID-drd1-bnmf-57c9 | OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. |
CVE-2014-2554
|
| VCID-e7ak-45qz-cfa9 | An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm. |
CVE-2019-9752
|
| VCID-enp1-vd1n-ffg9 | Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. |
CVE-2020-1767
|
| VCID-ew2x-9cat-v3h1 | Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL. |
CVE-2018-19142
|
| VCID-f2cv-jtcy-gugt | Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox. |
CVE-2010-4767
|
| VCID-f61h-w9k8-b7ax | Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail. |
CVE-2010-4071
|
| VCID-fz8v-murm-1khj | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. |
CVE-2016-9139
|
| VCID-g2j2-tn4a-uqd3 | security update |
CVE-2017-17476
|
| VCID-gjjf-d58f-m7gu | Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list. |
CVE-2009-5056
|
| VCID-gvwu-31f2-gqgm | Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message. |
CVE-2008-7280
|
| VCID-gys4-65yj-xbhg | SQL injection |
CVE-2013-4717
|
| VCID-h4xp-dgt9-jfhb | Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions. |
CVE-2019-18180
|
| VCID-h7nm-zq34-fqbs | security update |
CVE-2014-9324
|
| VCID-hhhq-1zgu-hqep | OTRS: Multiple SQL injection flaws in OTRS-Core (OSA-2010-01) |
CVE-2010-0438
|
| VCID-j27v-9g2t-5qab | Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2. |
CVE-2009-5055
|
| VCID-j31q-dmec-qyg9 | Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain (1) list and (2) write operations on queues, via unspecified vectors. |
CVE-2008-7282
|
| VCID-jg6y-p28f-dbd8 | Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled. |
CVE-2018-19141
|
| VCID-jr2g-4ag6-hqey | An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. |
CVE-2020-1765
|
| VCID-jv8f-vz24-67c2 | It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
CVE-2020-1772
|
| VCID-k5qf-ntan-nyar | An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified |
CVE-2013-2625
|
| VCID-kkx1-64uf-87hf | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article. |
CVE-2019-16375
|
| VCID-me18-9d3t-a7gr | Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions. |
CVE-2010-4768
|
| VCID-msa1-r3ax-zkeb | security update |
CVE-2017-16854
|
| VCID-mvf7-hk9h-zfa4 | Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
CVE-2020-1770
|
| VCID-n57t-8s1v-xkaw | An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table. |
CVE-2018-20800
|
| VCID-n6bx-62mu-nkge | Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. |
CVE-2020-1766
|
| VCID-p1rf-q72p-bbg9 | security update |
CVE-2018-16586
|
| VCID-p92a-hwnk-dfg7 | security update |
CVE-2017-16664
|
| VCID-pmnn-f6z1-gbct | several |
CVE-2014-1694
|
| VCID-puce-kthm-jfa7 | privilege escalation |
CVE-2013-3551
|
| VCID-pxet-jht5-hucw | The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections. |
CVE-2010-4763
|
| VCID-q4vw-md7c-53bs | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources. |
CVE-2019-12248
|
| VCID-qgs4-4qpa-3kbu | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application. |
CVE-2018-11563
|
| VCID-qu28-hr3t-kkca | Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled. |
CVE-2018-19143
|
| VCID-r7b9-qwh3-7bhr | The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields. |
CVE-2011-1433
|
| VCID-rg2d-x2j3-jycq | An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem. |
CVE-2019-9892
|
| VCID-s1kr-mduu-mqc5 | Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions. |
CVE-2008-7283
|
| VCID-s4ps-ebu4-6bh5 | security update |
CVE-2017-16921
|
| VCID-sv2w-mb1n-1bfk | Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. |
CVE-2020-1777
|
| VCID-sxy7-tjmp-qbh2 | Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
CVE-2020-1771
|
| VCID-t2up-pp1r-xkdu | An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm. |
CVE-2019-9751
|
| VCID-t7ay-kqzz-zbbd | privilege escalation |
CVE-2013-4088
|
| VCID-tekr-xkck-pkfu | Multiple vulnerabilities in Asterisk might allow remote attackers to cause a Denial of Service condition, or conduct other attacks. |
CVE-2008-7220
|
| VCID-u3ed-wmjx-9fcq | Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. |
CVE-2021-21440
|
| VCID-u8xm-v9ek-yuar | There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions. |
CVE-2021-21441
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| VCID-ujf1-bbf4-abch | Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. |
CVE-2021-36091
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| VCID-ujjt-5d77-r3ex | In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password. |
CVE-2017-15864
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| VCID-vahe-evfr-w7hd | An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS. |
CVE-2019-10066
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| VCID-vgt6-eqab-cua9 | security update |
CVE-2017-9324
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| VCID-vswx-e9p8-1ugn | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. |
CVE-2014-1695
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| VCID-vvz9-sxyf-u7bn | Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature. |
CVE-2010-4764
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| VCID-wueh-6rd8-zyg8 | An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS. |
CVE-2019-10067
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| VCID-wzt8-htew-x3dn | Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080. |
CVE-2010-3476
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| VCID-x364-fse4-mfd8 | Cross-site scripting (XSS) vulnerability in index.pl in Open Ticket Request System (OTRS) 2.0.x allows remote attackers to inject arbitrary web script or HTML via the Subaction parameter in an AgentTicketMailbox Action. NOTE: DEBIAN:DSA-1299 originally used this identifier for an ipsec-tools issue, but the proper identifier for the ipsec-tools issue is CVE-2007-1841. |
CVE-2007-2524
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| VCID-x8rr-csqf-3fa6 | The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions. |
CVE-2020-1768
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| VCID-xpgf-xhha-6kfh | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element. |
CVE-2012-4751
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| VCID-xqdc-eyvz-qkbw | Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field. |
CVE-2008-7281
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| VCID-ybrp-zh2m-wuh1 | webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability." |
CVE-2011-0456
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| VCID-yc4t-z4jx-vkc9 | An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753. |
CVE-2019-10065
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| VCID-yj7p-1amk-a3fh | The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog. |
CVE-2010-4761
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| VCID-ynpn-ctc2-zbhy | Cross-site scripting (XSS) vulnerability in the rich-text-editor component in Open Ticket Request System (OTRS) before 3.0.0-beta2 allows remote authenticated users to inject arbitrary web script or HTML by using the "source code" feature in the customer interface. |
CVE-2010-4762
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| VCID-yqad-95kf-1bcm | An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items. |
CVE-2019-9753
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| VCID-z2ek-mhha-ubhf | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords. |
CVE-2019-13458
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| VCID-zbpw-qryg-kyh3 | The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors. |
CVE-2011-2385
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| VCID-zhu3-aqgx-j3ba | security update |
CVE-2018-14593
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| VCID-zsed-p23e-b7g8 | Kernel/System/Web/Request.pm in Open Ticket Request System (OTRS) before 2.3.2 creates a directory under /tmp/ with 1274 permissions, which might allow local users to bypass intended access restrictions via standard filesystem operations, related to incorrect interpretation of 0700 as a decimal value. |
CVE-2008-7276
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