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Vulnerability details: VCID-47tp-xcrf-vkf4
Vulnerability ID VCID-47tp-xcrf-vkf4
Aliases CVE-2019-12497
Summary An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
Status Published
Exploitability 0.5
Weighted Severity 0.0
Risk None
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
epss 0.00558 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00569 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
epss 0.00586 https://api.first.org/data/v1/epss?cve=CVE-2019-12497
Reference id Reference type URL
https://api.first.org/data/v1/epss?cve=CVE-2019-12497
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-12497
No exploits are available.
There are no known vectors.
Exploit Prediction Scoring System (EPSS)
Percentile 0.68166
EPSS Score 0.00558
Published At April 2, 2026, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2026-04-01T16:33:31.988979+00:00 Debian Oval Importer Import https://www.debian.org/security/oval/oval-definitions-bullseye.xml.bz2 38.0.0