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Vulnerability details: VCID-gjjf-d58f-m7gu
Vulnerability ID VCID-gjjf-d58f-m7gu
Aliases CVE-2009-5056
Summary Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Status Published
Exploitability 0.5
Weighted Severity 1.9
Risk 0.9
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-20 Improper Input Validation
System Score Found at
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
epss 0.0016 https://api.first.org/data/v1/epss?cve=CVE-2009-5056
cvssv2 2.1 https://nvd.nist.gov/vuln/detail/CVE-2009-5056
Reference id Reference type URL
http://bugs.otrs.org/show_bug.cgi?id=3583
https://api.first.org/data/v1/epss?cve=CVE-2009-5056
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-5056
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
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cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:beta1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:beta1:*:*:*:*:*:*
CVE-2009-5056 https://nvd.nist.gov/vuln/detail/CVE-2009-5056
No exploits are available.
Vector: AV:N/AC:H/Au:S/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2009-5056
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Exploit Prediction Scoring System (EPSS)
Percentile 0.36859
EPSS Score 0.0016
Published At April 1, 2026, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2026-04-01T16:30:40.048785+00:00 Debian Oval Importer Import https://www.debian.org/security/oval/oval-definitions-bullseye.xml.bz2 38.0.0