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Vulnerability details: VCID-me18-9d3t-a7gr
Vulnerability ID VCID-me18-9d3t-a7gr
Aliases CVE-2010-4768
Summary Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
Status Published
Exploitability 0.5
Weighted Severity 5.4
Risk 2.7
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-264 Permissions, Privileges, and Access Controls
System Score Found at
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
epss 0.00141 https://api.first.org/data/v1/epss?cve=CVE-2010-4768
cvssv2 6.0 https://nvd.nist.gov/vuln/detail/CVE-2010-4768
Reference id Reference type URL
http://bugs.otrs.org/show_bug.cgi?id=3499
https://api.first.org/data/v1/epss?cve=CVE-2010-4768
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-4768
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
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cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
CVE-2010-4768 https://nvd.nist.gov/vuln/detail/CVE-2010-4768
No exploits are available.
Vector: AV:N/AC:M/Au:S/C:P/I:P/A:P Found at https://nvd.nist.gov/vuln/detail/CVE-2010-4768
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Exploit Prediction Scoring System (EPSS)
Percentile 0.34114
EPSS Score 0.00141
Published At April 1, 2026, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2026-04-01T16:30:47.564394+00:00 Debian Oval Importer Import https://www.debian.org/security/oval/oval-definitions-bullseye.xml.bz2 38.0.0