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Vulnerability details: VCID-1cgb-p9h5-aaag
Vulnerability ID VCID-1cgb-p9h5-aaag
Aliases CVE-2009-5055
Summary Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Status Published
Exploitability 0.5
Weighted Severity 3.1
Risk 1.6
Affected and Fixed Packages Package Details
Weaknesses (1)
System Score Found at
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cvssv2 3.5 https://nvd.nist.gov/vuln/detail/CVE-2009-5055
Reference id Reference type URL
http://bugs.otrs.org/show_bug.cgi?id=4105
https://api.first.org/data/v1/epss?cve=CVE-2009-5055
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-5055
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
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cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
CVE-2009-5055 https://nvd.nist.gov/vuln/detail/CVE-2009-5055
No exploits are available.
Vector: AV:N/AC:M/Au:S/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2009-5055
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete

Exploit Prediction Scoring System (EPSS)
Percentile 0.43596
EPSS Score 0.00104
Published At Nov. 1, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.