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Vulnerability details: VCID-1dfr-1ax1-aaar
Vulnerability ID VCID-1dfr-1ax1-aaar
Aliases CVE-2013-3551
Summary Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Status Published
Exploitability 0.5
Weighted Severity 6.2
Risk 3.1
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
System Score Found at
generic_textual Medium http://people.canonical.com/~ubuntu-security/cve/2013/CVE-2013-3551.html
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epss 0.0061 https://api.first.org/data/v1/epss?cve=CVE-2013-3551
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2013-3551
cvssv2 4.0 https://nvd.nist.gov/vuln/detail/CVE-2013-3551
cvssv3 6.5 https://nvd.nist.gov/vuln/detail/CVE-2013-3551
cvssv3.1 6.5 https://nvd.nist.gov/vuln/detail/CVE-2013-3551
Reference id Reference type URL
http://advisories.mageia.org/MGASA-2013-0196.html
http://people.canonical.com/~ubuntu-security/cve/2013/CVE-2013-3551.html
https://api.first.org/data/v1/epss?cve=CVE-2013-3551
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2013-3551
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
CVE-2013-3551 https://nvd.nist.gov/vuln/detail/CVE-2013-3551
No exploits are available.
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2013-3551
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2013-3551
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2013-3551
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.47136
EPSS Score 0.00123
Published At Dec. 17, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.