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Vulnerability details: VCID-6wv9-q3fy-pfbb
Vulnerability ID VCID-6wv9-q3fy-pfbb
Aliases CVE-2020-1772
Summary It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Status Published
Exploitability 0.5
Weighted Severity 6.8
Risk 3.4
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
epss 0.0067 https://api.first.org/data/v1/epss?cve=CVE-2020-1772
cvssv2 5.0 https://nvd.nist.gov/vuln/detail/CVE-2020-1772
cvssv3.1 7.5 https://nvd.nist.gov/vuln/detail/CVE-2020-1772
Reference id Reference type URL
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://api.first.org/data/v1/epss?cve=CVE-2020-1772
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1772
https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-09/
cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:*
cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*
cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*
cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*
CVE-2020-1772 https://nvd.nist.gov/vuln/detail/CVE-2020-1772
No exploits are available.
Vector: AV:N/AC:L/Au:N/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2020-1772
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2020-1772
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.70413
EPSS Score 0.0067
Published At July 30, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T12:12:40.315615+00:00 EPSS Importer Import https://epss.cyentia.com/epss_scores-current.csv.gz 37.0.0