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Vulnerability details: VCID-7e31-kbcb-ekh9
Vulnerability ID VCID-7e31-kbcb-ekh9
Aliases CVE-2020-1765
Summary An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Status Published
Exploitability 0.5
Weighted Severity 4.8
Risk 2.4
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
epss 0.00732 https://api.first.org/data/v1/epss?cve=CVE-2020-1765
cvssv2 5.0 https://nvd.nist.gov/vuln/detail/CVE-2020-1765
cvssv3.1 5.3 https://nvd.nist.gov/vuln/detail/CVE-2020-1765
Reference id Reference type URL
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://api.first.org/data/v1/epss?cve=CVE-2020-1765
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1765
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-01/
cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:*
cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*
cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*
cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*
CVE-2020-1765 https://nvd.nist.gov/vuln/detail/CVE-2020-1765
No exploits are available.
Vector: AV:N/AC:L/Au:N/C:N/I:P/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2020-1765
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2020-1765
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.71805
EPSS Score 0.00732
Published At July 30, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T10:07:06.810913+00:00 NVD Importer Import https://nvd.nist.gov/vuln/detail/CVE-2020-1765 37.0.0