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Vulnerability details: VCID-d8m4-yybu-vfhr
Vulnerability ID VCID-d8m4-yybu-vfhr
Aliases CVE-2019-18180
Summary Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
Status Published
Exploitability 0.5
Weighted Severity 6.8
Risk 3.4
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-835 Loop with Unreachable Exit Condition ('Infinite Loop')
System Score Found at
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
epss 0.01334 https://api.first.org/data/v1/epss?cve=CVE-2019-18180
cvssv2 5.0 https://nvd.nist.gov/vuln/detail/CVE-2019-18180
cvssv3.1 7.5 https://nvd.nist.gov/vuln/detail/CVE-2019-18180
Reference id Reference type URL
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://api.first.org/data/v1/epss?cve=CVE-2019-18180
https://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-18180
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
945251 https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=945251
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
CVE-2019-18180 https://nvd.nist.gov/vuln/detail/CVE-2019-18180
No exploits are available.
Vector: AV:N/AC:L/Au:N/C:N/I:N/A:P Found at https://nvd.nist.gov/vuln/detail/CVE-2019-18180
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H Found at https://nvd.nist.gov/vuln/detail/CVE-2019-18180
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.79132
EPSS Score 0.01334
Published At Aug. 9, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T12:07:44.334076+00:00 EPSS Importer Import https://epss.cyentia.com/epss_scores-current.csv.gz 37.0.0