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Vulnerability details: VCID-gkv3-jezv-hkfa
Vulnerability ID VCID-gkv3-jezv-hkfa
Aliases CVE-2019-9751
Summary An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.
Status Published
Exploitability 0.5
Weighted Severity 4.3
Risk 2.1
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
System Score Found at
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
epss 0.00403 https://api.first.org/data/v1/epss?cve=CVE-2019-9751
cvssv2 3.5 https://nvd.nist.gov/vuln/detail/CVE-2019-9751
cvssv3 4.8 https://nvd.nist.gov/vuln/detail/CVE-2019-9751
Reference id Reference type URL
https://api.first.org/data/v1/epss?cve=CVE-2019-9751
https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-9751
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
CVE-2019-9751 https://nvd.nist.gov/vuln/detail/CVE-2019-9751
No exploits are available.
Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-9751
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-9751
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.60067
EPSS Score 0.00403
Published At July 30, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T12:10:20.094170+00:00 EPSS Importer Import https://epss.cyentia.com/epss_scores-current.csv.gz 37.0.0