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Vulnerability details: VCID-k799-6pzv-ybgk
Vulnerability ID VCID-k799-6pzv-ybgk
Aliases CVE-2021-21440
Summary Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
Status Published
Exploitability 0.5
Weighted Severity 5.9
Risk 3.0
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
epss 0.0013 https://api.first.org/data/v1/epss?cve=CVE-2021-21440
cvssv2 4.0 https://nvd.nist.gov/vuln/detail/CVE-2021-21440
cvssv3.1 6.5 https://nvd.nist.gov/vuln/detail/CVE-2021-21440
Reference id Reference type URL
https://api.first.org/data/v1/epss?cve=CVE-2021-21440
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-21440
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-10/
991593 https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=991593
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
CVE-2021-21440 https://nvd.nist.gov/vuln/detail/CVE-2021-21440
No exploits are available.
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2021-21440
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2021-21440
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.33415
EPSS Score 0.0013
Published At July 30, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T10:18:45.221215+00:00 NVD Importer Import https://nvd.nist.gov/vuln/detail/CVE-2021-21440 37.0.0