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Vulnerability details: VCID-pdmv-3n5c-9ydp
Vulnerability ID VCID-pdmv-3n5c-9ydp
Aliases CVE-2018-11563
Summary An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Status Published
Exploitability 0.5
Weighted Severity 4.4
Risk 2.2
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
epss 0.00305 https://api.first.org/data/v1/epss?cve=CVE-2018-11563
cvssv2 4.9 https://nvd.nist.gov/vuln/detail/CVE-2018-11563
cvssv3.1 4.6 https://nvd.nist.gov/vuln/detail/CVE-2018-11563
Reference id Reference type URL
https://api.first.org/data/v1/epss?cve=CVE-2018-11563
https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-11563
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
https://lists.otrs.org/pipermail/announce/2018/000720.html
https://www.otrs.com/category/release-and-security-notes-en/
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
CVE-2018-11563 https://nvd.nist.gov/vuln/detail/CVE-2018-11563
No exploits are available.
Vector: AV:N/AC:M/Au:S/C:P/I:P/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2018-11563
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2018-11563
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.53246
EPSS Score 0.00305
Published At Aug. 5, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T10:03:19.957928+00:00 NVD Importer Import https://nvd.nist.gov/vuln/detail/CVE-2018-11563 37.0.0