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Vulnerability details: VCID-ppzx-6kfm-aaaq
Vulnerability ID VCID-ppzx-6kfm-aaaq
Aliases CVE-2017-9324
Summary In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Status Published
Exploitability 0.5
Weighted Severity 7.9
Risk 4.0
Affected and Fixed Packages Package Details
Weaknesses (1)
System Score Found at
generic_textual Medium http://people.canonical.com/~ubuntu-security/cve/2017/CVE-2017-9324.html
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generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-9324
cvssv2 6.5 https://nvd.nist.gov/vuln/detail/CVE-2017-9324
cvssv3 8.8 https://nvd.nist.gov/vuln/detail/CVE-2017-9324
generic_textual Medium https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/
No exploits are available.
Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P Found at https://nvd.nist.gov/vuln/detail/CVE-2017-9324
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H Found at https://nvd.nist.gov/vuln/detail/CVE-2017-9324
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none

Exploit Prediction Scoring System (EPSS)
Percentile 0.49509
EPSS Score 0.00136
Published At Dec. 17, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.