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Vulnerability details: VCID-r6br-mknx-aaas
Vulnerability ID VCID-r6br-mknx-aaas
Aliases CVE-2019-18179
Summary An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Status Published
Exploitability 0.5
Weighted Severity 6.2
Risk 3.1
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
generic_textual Medium http://people.canonical.com/~ubuntu-security/cve/2019/CVE-2019-18179.html
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epss 0.01374 https://api.first.org/data/v1/epss?cve=CVE-2019-18179
generic_textual Medium https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-18179
cvssv3.1 6.5 https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
generic_textual MODERATE https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
cvssv2 4.0 https://nvd.nist.gov/vuln/detail/CVE-2019-18179
cvssv3 4.3 https://nvd.nist.gov/vuln/detail/CVE-2019-18179
cvssv3.1 4.3 https://nvd.nist.gov/vuln/detail/CVE-2019-18179
Reference id Reference type URL
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
http://people.canonical.com/~ubuntu-security/cve/2019/CVE-2019-18179.html
https://api.first.org/data/v1/epss?cve=CVE-2019-18179
https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-18179
https://lists.debian.org/debian-lts-announce/2020/01/msg00000.html
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
945251 https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=945251
cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:*
cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*
cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*
cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*
CVE-2019-18179 https://nvd.nist.gov/vuln/detail/CVE-2019-18179
No exploits are available.
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N Found at https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-18179
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-18179
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-18179
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.69443
EPSS Score 0.00288
Published At Nov. 1, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.