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| Vulnerability ID | VCID-u37z-a97j-z7ha |
| Aliases |
CVE-2018-17883
|
| Summary | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. |
| Status | Published |
| Exploitability | 0.5 |
| Weighted Severity | 5.5 |
| Risk | 2.8 |
| Affected and Fixed Packages | Package Details |
| Reference id | Reference type | URL |
|---|---|---|
| https://api.first.org/data/v1/epss?cve=CVE-2018-17883 | ||
| https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-17883 | ||
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | |
| CVE-2018-17883 | https://nvd.nist.gov/vuln/detail/CVE-2018-17883 | |
| release-and-security-notes-en | https://community.otrs.com/category/release-and-security-notes-en/ | |
| security-advisory-2018-06-security-update-for-otrs-framework | https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/ |
| Attack Vector (AV) | Attack Complexity (AC) | Privileges Required (PR) | User Interaction (UI) | Scope (S) | Confidentiality Impact (C) | Integrity Impact (I) | Availability Impact (A) |
|---|---|---|---|---|---|---|---|
network adjacent_network local physical |
low high |
none low high |
none required |
unchanged changed |
high low none |
high low none |
high low none |
| Attack Vector (AV) | Attack Complexity (AC) | Privileges Required (PR) | User Interaction (UI) | Scope (S) | Confidentiality Impact (C) | Integrity Impact (I) | Availability Impact (A) |
|---|---|---|---|---|---|---|---|
network adjacent_network local physical |
low high |
none low high |
none required |
unchanged changed |
high low none |
high low none |
high low none |
| Attack Vector (AV) | Attack Complexity (AC) | Privileges Required (PR) | User Interaction (UI) | Scope (S) | Confidentiality Impact (C) | Integrity Impact (I) | Availability Impact (A) |
|---|---|---|---|---|---|---|---|
network adjacent_network local physical |
low high |
none low high |
none required |
unchanged changed |
high low none |
high low none |
high low none |
| Percentile | 0.65528 |
| EPSS Score | 0.00513 |
| Published At | July 30, 2025, 12:55 p.m. |
| Date | Actor | Action | Source | VulnerableCode Version |
|---|---|---|---|---|
| 2025-07-31T09:48:49.951700+00:00 | Vulnrichment | Import | https://github.com/cisagov/vulnrichment/blob/develop/2018/17xxx/CVE-2018-17883.json | 37.0.0 |