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Vulnerability details: VCID-urk6-xq2y-aaaq
Vulnerability ID VCID-urk6-xq2y-aaaq
Aliases CVE-2018-16587
Summary In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Status Published
Exploitability 0.5
Weighted Severity 6.2
Risk 3.1
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-20 Improper Input Validation
System Score Found at
generic_textual Medium http://people.canonical.com/~ubuntu-security/cve/2018/CVE-2018-16587.html
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generic_textual Medium https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-14593
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16586
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16587
cvssv2 5.8 https://nvd.nist.gov/vuln/detail/CVE-2018-16587
cvssv3 6.5 https://nvd.nist.gov/vuln/detail/CVE-2018-16587
Reference id Reference type URL
http://people.canonical.com/~ubuntu-security/cve/2018/CVE-2018-16587.html
https://api.first.org/data/v1/epss?cve=CVE-2018-16587
https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-14593
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16586
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16587
https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01
https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843
https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
https://www.debian.org/security/2018/dsa-4317
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*
CVE-2018-16587 https://nvd.nist.gov/vuln/detail/CVE-2018-16587
No exploits are available.
Vector: AV:N/AC:M/Au:N/C:N/I:P/A:P Found at https://nvd.nist.gov/vuln/detail/CVE-2018-16587
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2018-16587
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.55190
EPSS Score 0.00179
Published At Dec. 17, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.