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Vulnerability details: VCID-vvgz-fqzy-aaam
Vulnerability ID VCID-vvgz-fqzy-aaam
Aliases CVE-2018-16586
Summary In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
Status Published
Exploitability 0.5
Weighted Severity 6.2
Risk 3.1
Affected and Fixed Packages Package Details
Weaknesses (0)
There are no known CWE.
System Score Found at
generic_textual Medium http://people.canonical.com/~ubuntu-security/cve/2018/CVE-2018-16586.html
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generic_textual Medium https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-14593
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16586
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16587
cvssv3 4.3 https://ftp.suse.com/pub/projects/security/yaml/suse-cvss-scores.yaml
cvssv2 4.3 https://nvd.nist.gov/vuln/detail/CVE-2018-16586
cvssv3 4.3 https://nvd.nist.gov/vuln/detail/CVE-2018-16586
Reference id Reference type URL
http://people.canonical.com/~ubuntu-security/cve/2018/CVE-2018-16586.html
https://api.first.org/data/v1/epss?cve=CVE-2018-16586
https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-14593
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16586
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16587
https://ftp.suse.com/pub/projects/security/yaml/suse-cvss-scores.yaml
https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
https://www.debian.org/security/2018/dsa-4317
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*
CVE-2018-16586 https://nvd.nist.gov/vuln/detail/CVE-2018-16586
No exploits are available.
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N Found at https://ftp.suse.com/pub/projects/security/yaml/suse-cvss-scores.yaml
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2018-16586
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2018-16586
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.59489
EPSS Score 0.00212
Published At Nov. 1, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.