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Vulnerability details: VCID-x617-kh76-eyc1
Vulnerability ID VCID-x617-kh76-eyc1
Aliases CVE-2019-10067
Summary An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
Status Published
Exploitability 0.5
Weighted Severity 4.9
Risk 2.5
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
System Score Found at
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
epss 0.00547 https://api.first.org/data/v1/epss?cve=CVE-2019-10067
cvssv2 3.5 https://nvd.nist.gov/vuln/detail/CVE-2019-10067
cvssv3.1 5.4 https://nvd.nist.gov/vuln/detail/CVE-2019-10067
Reference id Reference type URL
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://api.first.org/data/v1/epss?cve=CVE-2019-10067
https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-10067
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
CVE-2019-10067 https://nvd.nist.gov/vuln/detail/CVE-2019-10067
No exploits are available.
Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-10067
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2019-10067
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.66865
EPSS Score 0.00547
Published At Aug. 6, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T12:05:58.195676+00:00 EPSS Importer Import https://epss.cyentia.com/epss_scores-current.csv.gz 37.0.0