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Vulnerability details: VCID-xgu1-s64f-vkfc
Vulnerability ID VCID-xgu1-s64f-vkfc
Aliases CVE-2018-19143
Summary Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
Status Published
Exploitability 0.5
Weighted Severity 5.9
Risk 3.0
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-425 Direct Request ('Forced Browsing')
System Score Found at
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
epss 0.00126 https://api.first.org/data/v1/epss?cve=CVE-2018-19143
cvssv2 5.5 https://nvd.nist.gov/vuln/detail/CVE-2018-19143
cvssv3 6.5 https://nvd.nist.gov/vuln/detail/CVE-2018-19143
Reference id Reference type URL
https://api.first.org/data/v1/epss?cve=CVE-2018-19143
https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-19143
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
CVE-2018-19143 https://nvd.nist.gov/vuln/detail/CVE-2018-19143
No exploits are available.
Vector: AV:N/AC:L/Au:S/C:N/I:P/A:P Found at https://nvd.nist.gov/vuln/detail/CVE-2018-19143
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2018-19143
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.32725
EPSS Score 0.00126
Published At July 30, 2025, 12:55 p.m.
Date Actor Action Source VulnerableCode Version
2025-07-31T09:58:31.931396+00:00 NVD Importer Import https://nvd.nist.gov/vuln/detail/CVE-2018-19143 37.0.0