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Vulnerability details: VCID-zq51-zzsb-aaap
Vulnerability ID VCID-zq51-zzsb-aaap
Aliases CVE-2017-16854
Summary In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Status Published
Exploitability 0.5
Weighted Severity 6.2
Risk 3.1
Affected and Fixed Packages Package Details
Weaknesses (1)
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
System Score Found at
generic_textual Medium http://people.canonical.com/~ubuntu-security/cve/2017/CVE-2017-16854.html
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epss 0.00619 https://api.first.org/data/v1/epss?cve=CVE-2017-16854
generic_textual Medium https://bugs.otrs.org/show_bug.cgi?id=13347
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16854
generic_textual Medium https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16921
cvssv2 4.0 https://nvd.nist.gov/vuln/detail/CVE-2017-16854
cvssv3 6.5 https://nvd.nist.gov/vuln/detail/CVE-2017-16854
generic_textual Medium https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/
Reference id Reference type URL
http://people.canonical.com/~ubuntu-security/cve/2017/CVE-2017-16854.html
https://api.first.org/data/v1/epss?cve=CVE-2017-16854
https://bugs.otrs.org/show_bug.cgi?id=13347
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16854
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16921
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
https://www.debian.org/security/2017/dsa-4066
https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*
CVE-2017-16854 https://nvd.nist.gov/vuln/detail/CVE-2017-16854
No exploits are available.
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2017-16854
Exploitability (E) Access Vector (AV) Access Complexity (AC) Authentication (Au) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

high

functional

unproven

proof_of_concept

not_defined

local

adjacent_network

network

high

medium

low

multiple

single

none

none

partial

complete

none

partial

complete

none

partial

complete
Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Found at https://nvd.nist.gov/vuln/detail/CVE-2017-16854
Attack Vector (AV) Attack Complexity (AC) Privileges Required (PR) User Interaction (UI) Scope (S) Confidentiality Impact (C) Integrity Impact (I) Availability Impact (A)

network

adjacent_network

local

physical

low

high

none

low

high

none

required

unchanged

changed

high

low

none

high

low

none

high

low

none
Exploit Prediction Scoring System (EPSS)
Percentile 0.34164
EPSS Score 0.00074
Published At Dec. 17, 2024, midnight
Date Actor Action Source VulnerableCode Version
There are no relevant records.