Package Instance

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{
    "url": "http://public2.vulnerablecode.io/api/packages/934274?format=api",
    "purl": "pkg:deb/debian/otrs2@6.0.14-1?distro=bullseye",
    "type": "deb",
    "namespace": "debian",
    "name": "otrs2",
    "version": "6.0.14-1",
    "qualifiers": {
        "distro": "bullseye"
    },
    "subpath": "",
    "is_vulnerable": false,
    "next_non_vulnerable_version": "6.0.16-1",
    "latest_non_vulnerable_version": "6.0.32-6",
    "affected_by_vulnerabilities": [],
    "fixing_vulnerabilities": [
        {
            "url": "http://public2.vulnerablecode.io/api/vulnerabilities/93705?format=api",
            "vulnerability_id": "VCID-n57t-8s1v-xkaw",
            "summary": "An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.",
            "references": [
                {
                    "reference_url": "https://api.first.org/data/v1/epss?cve=CVE-2018-20800",
                    "reference_id": "",
                    "reference_type": "",
                    "scores": [
                        {
                            "value": "0.00231",
                            "scoring_system": "epss",
                            "scoring_elements": "0.45958",
                            "published_at": "2026-04-21T12:55:00Z"
                        },
                        {
                            "value": "0.00231",
                            "scoring_system": "epss",
                            "scoring_elements": "0.46012",
                            "published_at": "2026-04-18T12:55:00Z"
                        },
                        {
                            "value": "0.00231",
                            "scoring_system": "epss",
                            "scoring_elements": "0.45895",
                            "published_at": "2026-04-01T12:55:00Z"
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                            "value": "0.00231",
                            "scoring_system": "epss",
                            "scoring_elements": "0.45942",
                            "published_at": "2026-04-02T12:55:00Z"
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                        {
                            "value": "0.00231",
                            "scoring_system": "epss",
                            "scoring_elements": "0.45962",
                            "published_at": "2026-04-09T12:55:00Z"
                        },
                        {
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                            "scoring_system": "epss",
                            "scoring_elements": "0.4591",
                            "published_at": "2026-04-07T12:55:00Z"
                        },
                        {
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                            "scoring_system": "epss",
                            "scoring_elements": "0.45965",
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                            "value": "0.00231",
                            "scoring_system": "epss",
                            "scoring_elements": "0.45986",
                            "published_at": "2026-04-11T12:55:00Z"
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                            "scoring_elements": "0.46017",
                            "published_at": "2026-04-16T12:55:00Z"
                        }
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                },
                {
                    "reference_url": "https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework",
                    "reference_id": "",
                    "reference_type": "",
                    "scores": [],
                    "url": "https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework"
                },
                {
                    "reference_url": "https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-20800",
                    "reference_id": "",
                    "reference_type": "",
                    "scores": [],
                    "url": "https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-20800"
                },
                {
                    "reference_url": "https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:5.0.31:*:*:*:*:*:*:*",
                    "reference_id": "cpe:2.3:a:otrs:otrs:5.0.31:*:*:*:*:*:*:*",
                    "reference_type": "",
                    "scores": [],
                    "url": "https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:5.0.31:*:*:*:*:*:*:*"
                },
                {
                    "reference_url": "https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:6.0.13:*:*:*:*:*:*:*",
                    "reference_id": "cpe:2.3:a:otrs:otrs:6.0.13:*:*:*:*:*:*:*",
                    "reference_type": "",
                    "scores": [],
                    "url": "https://nvd.nist.gov/vuln/search/results?adv_search=true&isCpeNameSearch=true&query=cpe:2.3:a:otrs:otrs:6.0.13:*:*:*:*:*:*:*"
                },
                {
                    "reference_url": "https://nvd.nist.gov/vuln/detail/CVE-2018-20800",
                    "reference_id": "CVE-2018-20800",
                    "reference_type": "",
                    "scores": [
                        {
                            "value": "5.5",
                            "scoring_system": "cvssv2",
                            "scoring_elements": "AV:N/AC:L/Au:S/C:N/I:P/A:P"
                        },
                        {
                            "value": "6.5",
                            "scoring_system": "cvssv3",
                            "scoring_elements": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N"
                        }
                    ],
                    "url": "https://nvd.nist.gov/vuln/detail/CVE-2018-20800"
                }
            ],
            "fixed_packages": [
                {
                    "url": "http://public2.vulnerablecode.io/api/packages/934274?format=api",
                    "purl": "pkg:deb/debian/otrs2@6.0.14-1?distro=bullseye",
                    "is_vulnerable": false,
                    "affected_by_vulnerabilities": [],
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                },
                {
                    "url": "http://public2.vulnerablecode.io/api/packages/934233?format=api",
                    "purl": "pkg:deb/debian/otrs2@6.0.32-6?distro=bullseye",
                    "is_vulnerable": false,
                    "affected_by_vulnerabilities": [],
                    "resource_url": "http://public2.vulnerablecode.io/packages/pkg:deb/debian/otrs2@6.0.32-6%3Fdistro=bullseye"
                }
            ],
            "aliases": [
                "CVE-2018-20800"
            ],
            "risk_score": 3.0,
            "exploitability": "0.5",
            "weighted_severity": "5.9",
            "resource_url": "http://public2.vulnerablecode.io/vulnerabilities/VCID-n57t-8s1v-xkaw"
        }
    ],
    "risk_score": null,
    "resource_url": "http://public2.vulnerablecode.io/packages/pkg:deb/debian/otrs2@6.0.14-1%3Fdistro=bullseye"
}