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| purl | pkg:deb/debian/otrs2@6.0.16-2 |
| Vulnerability | Summary | Fixed by |
|---|---|---|
|
VCID-3s9f-prpy-hbcx
Aliases: CVE-2019-11358 GHSA-6c3j-c64m-qhgq |
Cross-site Scripting The jQuery library, which is included in rdoc, mishandles `jQuery.extend(true, {}, ...)` because of Object.prototype pollution. If an unsanitized source object contained an enumerable `__proto__` property, it could extend the native `Object.prototype.` |
Affected by 0 other vulnerabilities. |
|
VCID-47tp-xcrf-vkf4
Aliases: CVE-2019-12497 |
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes. |
Affected by 0 other vulnerabilities. |
|
VCID-5618-53yg-8qh4
Aliases: CVE-2020-11022 GHSA-gxr4-xjj5-5px2 |
Potential XSS vulnerability in jQuery ### Impact Passing HTML from untrusted sources - even after sanitizing it - to one of jQuery's DOM manipulation methods (i.e. `.html()`, `.append()`, and others) may execute untrusted code. ### Patches This problem is patched in jQuery 3.5.0. ### Workarounds To workaround the issue without upgrading, adding the following to your code: ```js jQuery.htmlPrefilter = function( html ) { return html; }; ``` You need to use at least jQuery 1.12/2.2 or newer to be able to apply this workaround. ### References https://blog.jquery.com/2020/04/10/jquery-3-5-0-released/ https://jquery.com/upgrade-guide/3.5/ ### For more information If you have any questions or comments about this advisory, search for a relevant issue in [the jQuery repo](https://github.com/jquery/jquery/issues). If you don't find an answer, open a new issue. |
Affected by 0 other vulnerabilities. |
|
VCID-57jx-quzh-fubc
Aliases: CVE-2021-21443 |
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. |
Affected by 0 other vulnerabilities. |
|
VCID-59ez-3fcw-9ke1
Aliases: CVE-2019-18179 |
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions. |
Affected by 0 other vulnerabilities. |
|
VCID-79tb-zy1a-tqaf
Aliases: CVE-2020-1776 |
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-9431-8f5f-rfct
Aliases: CVE-2021-21439 |
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-9aug-utyb-3fbg
Aliases: CVE-2019-12746 |
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user. |
Affected by 0 other vulnerabilities. |
|
VCID-9fth-879g-a3fn
Aliases: CVE-2020-1774 |
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-a286-32jj-eubk
Aliases: CVE-2021-21252 GHSA-jxwx-85vp-gvwm |
Regular Expression Denial of Service in jquery-validation The GitHub Security Lab team has identified potential security vulnerabilities in jquery.validation. The project contains one or more regular expressions that are vulnerable to ReDoS (Regular Expression Denial of Service) This issue was discovered and reported by GitHub team member @erik-krogh (Erik Krogh Kristensen). |
Affected by 0 other vulnerabilities. |
|
VCID-cvxp-ctj9-guej
Aliases: CVE-2020-11023 GHSA-jpcq-cgw6-v4j6 |
Potential XSS vulnerability in jQuery ### Impact Passing HTML containing `<option>` elements from untrusted sources - even after sanitizing them - to one of jQuery's DOM manipulation methods (i.e. `.html()`, `.append()`, and others) may execute untrusted code. ### Patches This problem is patched in jQuery 3.5.0. ### Workarounds To workaround this issue without upgrading, use [DOMPurify](https://github.com/cure53/DOMPurify) with its `SAFE_FOR_JQUERY` option to sanitize the HTML string before passing it to a jQuery method. ### References https://blog.jquery.com/2020/04/10/jquery-3-5-0-released/ ### For more information If you have any questions or comments about this advisory, search for a relevant issue in [the jQuery repo](https://github.com/jquery/jquery/issues). If you don't find an answer, open a new issue. |
Affected by 0 other vulnerabilities. |
|
VCID-cyn6-w9ue-1fdv
Aliases: CVE-2020-1769 |
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-d4t9-s9ws-uugb
Aliases: CVE-2020-1773 |
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-enp1-vd1n-ffg9
Aliases: CVE-2020-1767 |
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-h4xp-dgt9-jfhb
Aliases: CVE-2019-18180 |
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-jr2g-4ag6-hqey
Aliases: CVE-2020-1765 |
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-jv8f-vz24-67c2
Aliases: CVE-2020-1772 |
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-kkx1-64uf-87hf
Aliases: CVE-2019-16375 |
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article. |
Affected by 0 other vulnerabilities. |
|
VCID-mvf7-hk9h-zfa4
Aliases: CVE-2020-1770 |
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-n6bx-62mu-nkge
Aliases: CVE-2020-1766 |
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-q4vw-md7c-53bs
Aliases: CVE-2019-12248 |
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources. |
Affected by 0 other vulnerabilities. |
|
VCID-rg2d-x2j3-jycq
Aliases: CVE-2019-9892 |
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem. |
Affected by 0 other vulnerabilities. |
|
VCID-sxy7-tjmp-qbh2
Aliases: CVE-2020-1771 |
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-t2up-pp1r-xkdu
Aliases: CVE-2019-9751 |
An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm. |
Affected by 0 other vulnerabilities. |
|
VCID-u3ed-wmjx-9fcq
Aliases: CVE-2021-21440 |
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-u8xm-v9ek-yuar
Aliases: CVE-2021-21441 |
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions. |
Affected by 0 other vulnerabilities. |
|
VCID-ujf1-bbf4-abch
Aliases: CVE-2021-36091 |
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. |
Affected by 0 other vulnerabilities. |
|
VCID-vahe-evfr-w7hd
Aliases: CVE-2019-10066 |
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS. |
Affected by 0 other vulnerabilities. |
|
VCID-wueh-6rd8-zyg8
Aliases: CVE-2019-10067 |
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS. |
Affected by 0 other vulnerabilities. |
|
VCID-z2ek-mhha-ubhf
Aliases: CVE-2019-13458 |
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords. |
Affected by 0 other vulnerabilities. |
| Vulnerability | Summary | Aliases |
|---|---|---|
| VCID-23kg-6hy8-2kfb | security update |
CVE-2017-14635
|
| VCID-5f4u-bk7e-fyb8 | security update |
CVE-2018-16587
|
| VCID-7jwd-q7gg-6baf | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. |
CVE-2018-17883
|
| VCID-9v46-tmyq-f7bb | An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets. |
CVE-2018-10198
|
| VCID-e7ak-45qz-cfa9 | An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm. |
CVE-2019-9752
|
| VCID-ew2x-9cat-v3h1 | Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL. |
CVE-2018-19142
|
| VCID-g2j2-tn4a-uqd3 | security update |
CVE-2017-17476
|
| VCID-jg6y-p28f-dbd8 | Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled. |
CVE-2018-19141
|
| VCID-msa1-r3ax-zkeb | security update |
CVE-2017-16854
|
| VCID-n57t-8s1v-xkaw | An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table. |
CVE-2018-20800
|
| VCID-p1rf-q72p-bbg9 | security update |
CVE-2018-16586
|
| VCID-p92a-hwnk-dfg7 | security update |
CVE-2017-16664
|
| VCID-qgs4-4qpa-3kbu | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application. |
CVE-2018-11563
|
| VCID-qu28-hr3t-kkca | Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled. |
CVE-2018-19143
|
| VCID-s4ps-ebu4-6bh5 | security update |
CVE-2017-16921
|
| VCID-vgt6-eqab-cua9 | security update |
CVE-2017-9324
|
| VCID-zhu3-aqgx-j3ba | security update |
CVE-2018-14593
|