Search for packages
Package details: pkg:deb/ubuntu/otrs2@6.0.4-1
purl pkg:deb/ubuntu/otrs2@6.0.4-1
Next non-vulnerable version 6.0.26-1
Latest non-vulnerable version 6.0.26-1
Risk 10.0
Vulnerabilities affecting this package (33)
Vulnerability Summary Fixed by
VCID-165a-p14h-aaan
Aliases:
CVE-2017-16921
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-22fm-yj4j-aaas
Aliases:
CVE-2020-1767
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
6.0.25-1
Affected by 1 other vulnerability.
VCID-29dp-g1aq-aaae
Aliases:
CVE-2019-12746
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
6.0.20-1
Affected by 7 other vulnerabilities.
VCID-3832-zpg9-aaae
Aliases:
CVE-2017-16664
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-3ny3-xb6u-aaae
Aliases:
CVE-2019-9751
An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.
6.0.17-1
Affected by 14 other vulnerabilities.
VCID-64fz-nksx-aaas
Aliases:
CVE-2019-10066
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.
6.0.18-1
Affected by 11 other vulnerabilities.
VCID-ak4f-z91m-aaaq
Aliases:
CVE-2018-17883
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
6.0.13-1
Affected by 17 other vulnerabilities.
VCID-eerk-2z27-aaan
Aliases:
CVE-2018-10198
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
6.0.7-1
Affected by 23 other vulnerabilities.
VCID-fb4f-swnj-aaaa
Aliases:
CVE-2018-20800
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
6.0.16-1
Affected by 15 other vulnerabilities.
VCID-fyxn-saz7-aaap
Aliases:
CVE-2019-12497
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
6.0.19-1
Affected by 9 other vulnerabilities.
VCID-gk55-z8ka-aaac
Aliases:
CVE-2018-19141
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-gxqp-bv2v-aaap
Aliases:
CVE-2019-13458
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
6.0.20-1
Affected by 7 other vulnerabilities.
VCID-hwfw-wa7r-aaar
Aliases:
CVE-2019-9752
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
6.0.16-1
Affected by 15 other vulnerabilities.
VCID-jbqp-b4at-aaar
Aliases:
CVE-2019-16375
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
6.0.23-2
Affected by 6 other vulnerabilities.
VCID-jtvv-mk62-aaaa
Aliases:
CVE-2018-19143
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
6.0.13-1
Affected by 17 other vulnerabilities.
VCID-m2b8-zu9e-aaan
Aliases:
CVE-2020-1766
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
6.0.25-1
Affected by 1 other vulnerability.
VCID-ppzx-6kfm-aaaq
Aliases:
CVE-2017-9324
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-pyhy-hm3a-aaas
Aliases:
CVE-2019-10067
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
6.0.18-1
Affected by 11 other vulnerabilities.
VCID-pyz3-xpt7-aaar
Aliases:
CVE-2019-12248
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
6.0.19-1
Affected by 9 other vulnerabilities.
VCID-r6br-mknx-aaas
Aliases:
CVE-2019-18179
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
6.0.24-1
Affected by 4 other vulnerabilities.
VCID-taz3-mhr9-aaak
Aliases:
CVE-2018-19142
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
6.0.13-1
Affected by 17 other vulnerabilities.
VCID-tv97-anfg-aaam
Aliases:
CVE-2019-11358
GHSA-6c3j-c64m-qhgq
jQuery before 3.4.0, as used in Drupal, Backdrop CMS, and other products, mishandles jQuery.extend(true, {}, ...) because of Object.prototype pollution. If an unsanitized source object contained an enumerable __proto__ property, it could extend the native Object.prototype.
6.0.26-1
Affected by 0 other vulnerabilities.
VCID-u8ed-8v9f-aaag
Aliases:
CVE-2019-9892
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
6.0.18-1
Affected by 11 other vulnerabilities.
VCID-urk6-xq2y-aaaq
Aliases:
CVE-2018-16587
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
6.0.11-1
Affected by 20 other vulnerabilities.
VCID-v6c8-7pb5-aaas
Aliases:
CVE-2013-4717
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-vvgz-fqzy-aaam
Aliases:
CVE-2018-16586
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
6.0.11-1
Affected by 20 other vulnerabilities.
VCID-w53h-zx1w-aaaq
Aliases:
CVE-2019-18180
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
6.0.24-1
Affected by 4 other vulnerabilities.
VCID-wda8-cepu-aaap
Aliases:
CVE-2020-1765
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
6.0.25-1
Affected by 1 other vulnerability.
VCID-wrdy-d63m-aaae
Aliases:
CVE-2017-15864
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-y8dw-jcx6-aaaq
Aliases:
CVE-2012-4600
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-yg2r-ap5e-aaar
Aliases:
CVE-2017-14635
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
6.0.5-1
Affected by 24 other vulnerabilities.
VCID-z9bw-17da-aaaf
Aliases:
CVE-2018-14593
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
6.0.10-1
Affected by 22 other vulnerabilities.
VCID-zq51-zzsb-aaap
Aliases:
CVE-2017-16854
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
6.0.5-1
Affected by 24 other vulnerabilities.
Vulnerabilities fixed by this package (0)
Vulnerability Summary Aliases
This package is not known to fix vulnerabilities.

Date Actor Action Vulnerability Source VulnerableCode Version